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Transformational Training Programs
LeadSmart
High
Performance Leadership Essentials
Category: Leadership
Format: 1/2 day or full day; delivered by certified trainer
LeadSmart is a unique developmental
program that addresses the essential leadership skills necessary to
create highly productive work environments where employees can do
their best work. The program is designed to assist and inspire
front-line supervisors, leaders and managers at every level in
transforming their workplace and improving bottom-line performance.
Contact us for
additional information or complete course
synopsis:
contact Us
or
e-mail here.
Talk Smart
Business
Presentation Skills
Category: Presentation Skills, Communication
Format: 1/2 day, full day or 2-day; delivered by certified
trainer
Whether it’s through sales presentations, speeches, one-on-one
meetings – or just serving a customer, the ability to connect and
communicate with your audience is critical. This module will teach
the essential communication skills every employee needs to transfer
knowledge, deliver customer service, inspire others, and get
results. Contact us for complete course synopsis.
Contact us for
additional information or complete course
synopsis:
contact Us
or
e-mail here.
Culturetopia
Creating a
Supportive Work Environment
Category: Teamwork, Culture, Leadership
Format: 1/2 day; delivered by certified trainer
This program is designed to build fundamental workforce skills
necessary to create a highly productive culture resulting in
improved performance metrics. This module will help to identify and
create an effective company culture impacting morale, relationships,
productivity and communications.
Contact us for
additional information or complete course
synopsis:
contact Us
or
e-mail here.
Serve Smart
Everyday
Extraordinary Customer Service
Category: Customer Service
Format: 1/2 day; delivered by certified trainer
A learning program designed to value, define and implement a
focused, customer service approach – one that places a system-wide
preeminence on customer satisfaction. This module teaches your
organization how outrageous internal and external customer service
can transform a company and impact the bottom line.
Contact us for
additional information or complete course
synopsis:
contact Us
or
e-mail here.
Team Smart
Teams Skills
that Work
Category: Teamwork, Leadership
Format: 1/2 day; delivered by certified trainer
This program is designed to achieve the goal of every team – more
work, better work and faster work. The only way to achieve more,
better, faster is through empowered, motivated and high-performing
teams that work together to utilize shared values, common goals, and
engaging communications.
Contact us for
additional information or complete course
synopsis:
contact Us
or
e-mail here.
Resolve Smart
Conflict
Resolution Skills
Category: Conflict Resolution, Leadership
Format: 1/2 day; delivered by certified trainer
Based on famed Thomas-Kilmann research which studied disagreements
and people’s preferences for dealing with conflict situations, this
program provides key insights, tools and methodology for managing
and resolving all types of conflict – and creating a healthy
workplace environment.
Contact us for
additional information or complete course
synopsis:
contact Us
or
e-mail here.
Change Smart
Navigating
the Change Process
Category: Change Management
Format: 1/2 day; delivered by certified trainer
Change is never easy but it doesn’t need to be difficult. This
module helps employees understand the basis for accepting, embracing
and leveraging any organizational change to everyone’s benefit.
Participants learn the critical foundation and tools for navigating
the change process in a healthy manner.
Contact us for
additional information or complete course
synopsis:
contact Us
or
e-mail here.
People Smart
The Power of
Unity in Diversity
Category: Diversity
Format: 1/2 day; delivered by certified trainer
This is a diversity awareness module that helps employees operate in
harmony and truly understand the value of appreciating differences.
As employees begin to understand and work together, satisfaction,
productivity and customer service increase while turnover,
grievances and lawsuits decrease.
Contact us for
additional information or complete course
synopsis:
contact Us
or
e-mail here.
Sell Smart
Customer
Focused Sales Skills
Category: Sales, Customer Service
Format: 1/2 day or full day; delivered by certified trainer
This module teaches a unique customer-centered selling methodology
applicable for any type of organization desiring a productive and
profitable sales force. The program is built on instilling a
sustained and integrated consultative process and high-level
communication skills for front-line employees, sales professionals
and sales management.
Contact us for
additional information or complete course
synopsis:
contact Us
or
e-mail here.
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